Privacy Policy

Effective Date: October 1, 2026

1. About This Privacy Policy

Welcome to LetsGetDry. LetsGetDry.com (“LetsGetDry,” “we,” “us,” or “our”) is operated by Bladder & Bowel Institute. This Privacy Policy explains how information is collected, used, disclosed, and protected when you visit LetsGetDry.com, complete a questionnaire or survey, request information, or ask to be connected with a participating healthcare provider or medical practice.

LetsGetDry is designed to provide educational information and help interested individuals request follow-up regarding bladder and bowel treatment options. It is not an emergency service and does not provide medical diagnosis or treatment.

By using LetsGetDry.com or submitting information through the site, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Information you provide. We may collect information you choose to provide through LetsGetDry, including your name, email address, phone number, ZIP/postal code, city/state, communication preferences, and other contact information requested on the site.

Survey information. The questionnaire or survey may ask questions about bladder or bowel symptoms, treatment interests, prior care, or other health-related information that you voluntarily provide. We use this information to present relevant educational information and help facilitate the follow-up you request.

Communications. If you request follow-up or otherwise consent to communications, we may collect and use information needed to contact you by phone, text message, or email.

Usage and device information. When you use LetsGetDry, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, time spent on the site, referring pages, and similar diagnostic information.

Location information. We may use approximate location information derived from your IP address or the ZIP/postal code you provide. We will access device-based location information only if the site requests it and you grant permission.

Cookies and similar technologies. LetsGetDry may use cookies, pixels, tags, scripts, and similar technologies to operate the site, remember preferences, understand site usage, maintain security, and measure the effectiveness of communications or advertising.

3. Information We Do Not Intend to Collect Through LetsGetDry

LetsGetDry is not intended to collect passport information, Social Security or taxpayer identification numbers, employment records, compensation information, marital or family records, education records, or similar information unrelated to the survey and requested follow-up experience. Please do not submit information that is not requested by the site.

4. How We Use Information

We may use information collected through LetsGetDry to:

operate, maintain, and improve the website and survey;
provide educational information about bladder and bowel treatment options;
process your request to be connected with a participating healthcare provider;
enable the follow-up you request and respond to your questions;
contact you by phone, text message, or email when you request or consent to those communications;
analyze website performance and understand how the service is used;
maintain security, prevent misuse, troubleshoot technical issues, and protect the service;
comply with applicable legal and regulatory obligations; and
carry out other purposes disclosed when information is collected or with your consent.

5. How We May Share Information

We may share information in the following circumstances:

Participating healthcare providers or medical practices. If you request to be connected or followed up with, we may share information needed to facilitate that request with an appropriate participating healthcare provider or medical practice. Once a provider receives your information, that provider’s own privacy practices may also apply.

Service providers. We may share information with vendors that support website hosting, survey/forms, CRM or lead management, phone/text/email communications, analytics, security, and other operations needed to provide LetsGetDry.

Affiliates. We may share information with affiliates that support the LetsGetDry service, subject to appropriate privacy and security requirements.

Legal and safety purposes. We may disclose information when required by law, legal process, or governmental request, or when we reasonably believe disclosure is necessary to protect the rights, safety, or security of LetsGetDry, our users, healthcare providers, or others.

Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

With your consent. We may share information for other purposes when you direct us to do so or provide consent.

6. Analytics and Advertising Technologies

We may use third-party service providers to analyze website performance and measure the effectiveness of advertising or outreach. These services may use cookies, pixels, tags, or similar technologies and may collect browser or device information, IP address, site interactions, and referring information.

Third-party providers process information under their own privacy policies and terms. You can use browser or device settings to control certain cookies and tracking technologies. Additional choices may be available through the applicable provider or advertising platform.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested follow-up, maintain business records, comply with legal obligations, resolve disputes, enforce applicable agreements, and protect the security of the service. Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure, so we cannot guarantee absolute security.

9. Data Processing and Transfers

Information may be processed and stored in the United States or other locations where our service providers operate. If information is transferred across jurisdictions, we take reasonable steps to protect it consistent with applicable law.

10. Your Privacy Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or limit certain processing. To make a privacy request, contact us at info@bladderbowel.com. We may need to verify your identity before completing a request.

You may opt out of marketing emails using the unsubscribe method provided in the message. You may opt out of text messages as described in the applicable message. You can also use browser and device settings to control certain cookies and tracking technologies.

We will handle privacy requests in accordance with applicable law.

11. Links to Other Websites

LetsGetDry may contain links to websites or services that we do not operate. We are not responsible for the content or privacy practices of third-party websites or services. We encourage you to review the privacy policy of any third-party website before providing personal information.

12. Children’s Privacy

LetsGetDry is not intended for people under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that personal information from a person under 18 has been submitted without appropriate authorization, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on LetsGetDry.com and revise the Effective Date above. We may provide additional notice when required by law or when changes are material.

14. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us: